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Segway Troubleshooting Reset Factory Default

Segway Troubleshooting Reset

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Segway Troubleshooting Reset Factory Default. Troubleshooting for miniPro, Ninebot, E+, One E+, One S2, miniPlus, miniLite, Kickscooter ES1, and Kickscooter ES2.

Segway Troubleshooting Reset

Can I travel with my Segway PT? What about the lithium-ion batteries?

Several transportation providers have specific regulations regarding travel with Segway PTs. Some providers treat them as baggage or an assistive device, others do not. In general, the lithium-ion batteries on Segway i2 SE and x2 SE are considered hazardous material and are not allowed on commercial passenger airlines. Still, you can ship your Segway PT anywhere by ground. Check with your local transit provider for more information.

Segway Troubleshooting Reset
segway mini/xiaomi ninebot mini

Can I use the Segway PT in the rain?

Yes. The PT is sealed to allow it to operate in wet weather. Just be careful as slippery surfaces can be hazardous. Keep in mind that the unit is not designed to withstand being submerged in water. Therefore, you should avoid exposing the PT to heavy downpours and extended periods of heavy rain.

Can the Segway miniPLUS be turned on while charging?

The Segway miniPLUS cannot be turned on or used while charging. Doing so could cause damage to both the charger and the body.

Can the Segway miniPLUS’ battery be disassembled?

Segway Troubleshooting Reset – The battery cannot be disassembled privately without losing the warranty. The interior circuits would be exposed and there could be high voltage in it because of disassembly. You would risk encountering an electric shock due to damage in the interior circuit.

Can the speed setting for a Segway PT be locked?

Yes. Each InfoKey controller can be locked in the beginner setting by pressing a special sequence of buttons. You can also set the beginner setting speed, standard-setting speed and ‘off’ time for standby mode. Further customization is possible by programming the InfoKey controller at the Segway factory. Programming each InfoKey controller separately is an additional service offered to customers that can be quoted per account by your local dealer.

Can you insure a Segway PT?

For insurance inquiries, please contact your retailer.

Do I have to be hazardous material certified to ship my Segway PT?

Yes. Shipping Segway PT batteries requires that you be ‘hazmat’ certified. All major shipping companies are qualified to ship hazmat material appropriately and safely. Contact your local dealer/distributor for assistance.

Do you still manufacture the first generation of Segway Personal Transporters (e167, i167, i170/180, XT/GT, p133)?

No. We only manufacture SE products. These include the Segway PT i2 SE and x2 SE.

Does the Segway PT have weight limits?

Yes. Segway sets weight limits for rider safety and to reduce the risk of damage to a Segway PT. A rider must not be less than 100 lbs. (45 kg). The PT’s maximum payload (which includes the rider and all cargo) is 260 lbs. (117 kg). The total weight of any handlebar cargo plus any additional attachments hanging from the handlebar should not exceed 10 lbs. (4.5 kg).

How many riding modes does the KickScooter have?

There are 3 modes: Sports mode, Normal mode, and Eco mode (speed limited) Sports mode: red “S” icon (high power/speed but lower endurance) Normal mode: white “S” icon (mid-power/speed/endurance) Eco mode: No “S” icon (low power/speed but higher endurance), suitable for beginners.

How to cancel the speed limit mode?

If there is an “S” on the dashboard simply double click the power button to change speed mode.

How to reset Ninebot?

Segway Troubleshooting Reset – Easy reset at “Help & Feedback” in the app: “press electric brake and electric throttle to the bottom and press the power bottom at the same time, then turn off the unit, when you turn it on password has been cleared.

How to operate the folded switch position?

Open the folded switch: step on the foot mat, hold the handle and push forward hardly until you hear the “snap”, that means the folded switch has been locked. Close folded switch: hold the handle and push backward, step on the folded switch hardly at the same time then pull up the stem.

How to reset the Bluetooth password?

Press the electric brake and electric throttle to the bottom and press the power bottom at the same time then turn off the unit. When you turn it on again the password will be reset.

How waterproof is the Segway miniPLUS?

IP54 for a unit, IPx6 for battery assembly (resistant to dust, water, spill). Dustproof: Foreign material is prevented from getting inside the vehicle. The amount of dust that can get inside the Segway miniPLUS will have no effect on the functioning of the unit’s boards. Waterproof: Cannot prevent water from getting in at all, therefore; do not wash it with water directly but use a wet cloth to clean your vehicle instead. Do not ride the vehicle or minimize your speed in heavy or moderate rain to prevent accidents (e.g. falling).

Is the ride affected when the temperature is low?

Segway Troubleshooting Reset – The temperature can affect the ride. Battery power output is 100% at 25 °C. When the temperature is 0°C, the battery discharge power is only about 80% at 25°C. So, the temperature is related to the ride directly more than the power of the ride. At relatively low temperatures, it is easy to crash. Drive gently and do not speed up instantly for your own safety.

Is the ride affected when the temperature is low?

The temperature can affect the ride. Battery power output is 100% at 25 °C. When the temperature is 0°C, the battery discharge power is only about 80% at 25°C. So, the temperature is related to the ride directly more than the power of the ride. In relatively low temperatures, it is easy to crash. Drive gently and do not speed up instantly for your own safety.

What requirements are needed to be met for riding the Segway miniLITE?

Suitable for the riders who are older than 6 years old have a height between 110 – 180cm, and weight of 10-80kg, the maximum climbing angle 15 °. For safety, we advise users to drive gently, do not accelerate and decelerate rapidly. Do not drink while riding. Do not take any medication that may affect your judgment while riding.

Where can I download the Ninebot APP and what are the requirements?

The Ninebot application is available for Android (requires Android 4.3 or later) and Apple smartphones (Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch): Ninebot App can be downloaded for free from the Google Play Store or the Apple App Store.

Where can I download the Ninebot APP and what are the requirements?

The Ninebot application is available for Android (requires Android 4.3 or later) and Apple smartphones (Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch): Ninebot App can be downloaded for free from the Google Play Store or the Apple App Store.

Where can I download the Ninebot APP and what are the requirements?

Segway Troubleshooting Reset – The Ninebot application is available for Android (requires Android 4.3 or later) and Apple smartphones (Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch): Ninebot App can be downloaded for free from the Google Play Store or the Apple App Store.

Why are there dust and slight markings that suggest the vehicle has been used even for a new One E+?

Each Ninebot by Segway self-balancing vehicle undergoes actual driving tests conducted by testers before it leaves the factory to make sure that it meets Ninebot by Segway’s quality standards. Therefore, there may be some grinding marks on the pedals and the joints connecting to the upright post, or you may find some slight markings on the tire and the mileage reading is not zero (1 km-15 km). Please do not worry as it is actually a new vehicle. We are simply doing our best to ensure your safety.

Segway Troubleshooting Reset
ninebot by segway one z10 1000 wh

How can I stay connected with Segway Inc. and informed about Segway products?

We enjoy being in touch and keeping you current on the latest Segway news and maintain multiple social media accounts. Start following us today!

How do I become an Authorized Segway Dealer or Distributor?

Segway is always looking to work with enthusiastic, driven entrepreneurs to further expand our global network of dealers and distributors. Please contact [email protected] for more information.

How do I calibrate my Ninebot by Segway E+?

Segway Troubleshooting Reset – After the firmware is updated, power on the vehicle, press the lock button on the remote control and place the vehicle in a horizontal position, i.e. a position that makes the pedalboard parallel to the ground. It is normal for the vehicle alarm to sound during this movement. Straighten the vehicle and press the ON button on the remote control four times and you will then hear a beep. Press the speed limit button and you will hear another beep in about five to eight seconds. Release the button where you will hear three continuous beeps in about three seconds and this indicates that the vehicle has been calibrated successfully. You’d just need to switch the vehicle off and on again. One calibration may not be successful so try a few times if necessary.

How do I calibrate my Ninebot by Segway miniPRO?

  1. Connect the unit with the Ninebot by Segway App
  2. Choose “other settings” > ”attitude calibration”
  3. After updating firmware, put the unit upside down, turn on the unit, wait until you hear the sound “di-di”
  4. The unit has been calibrated

How do I calibrate the Ninebot by Segway ONE S2?

  1. Lift the vehicle above the ground and keep it horizontally or vertically still. Press the power button, the ambient lights will turn red, and the vehicle will generate a sound that will last for a while.
  2. Immediately press and hold the power button until the sound stops and release the button.
  3. One second later, press and hold the power button again until a beep is heard. Then the ambient lights will darken from red to orange, which indicates that the vehicle has been calibrated.

How do I clean a Ninebot by Segway product?

The best way to clean a Ninebot by Segway product is with high-pressure air. You can also use freshwater to spray-wash the surface of the vehicle. (Note: Don’t use high-pressure water to spray-wash; it may cause damage). If the plastic surface of your Ninebot by Segway product is scratched, you can use fine sandpaper to polish out the scratch.

How do I inflate the tires of my Ninebot by Segway E+?

You’d need to disassemble the tire, remove the decorative cover to reveal three screws then unscrew these and remove the tire (with the nozzle on the inner side). The air pressure for inflation is 10pa ~ 15pa (15 ~ 20PS). A heavyweight indicates high-pressure inflation.

How do I keep my Segway PT clean?

You can keep your Segway PT looking squeaky clean with mild soap and water. Please do not use a pressure washer or a high-pressure hose and be sure to keep water away from the charging port. In addition, please note that we do not recommend products that protect and shine rubber, plastic and vinyl surfaces as these products may reduce tire traction and increase the risk of a fall. [Segway Troubleshooting Reset]

How do I maintain the batteries?

Charge the large-capacity lithium batteries fully after every use and frequently when not in use. If you’re not going to use the vehicle for several months, store the battery when it’s fully charged and then charge it once a month. For longer periods, store the fully charged battery and vehicle separately and charge the battery once every three to six months. If you store the vehicle when it’s not fully charged; e.g., at 50% capacity, it may discharge excessively within 15 days.

How do I register my warranty with Segway Inc. after purchasing my Segway PT at a dealership?

Your authorized Segway dealer/distributor will register your machine(s) for you within 72 hours of purchase. If you have questions regarding your warranty, please contact your local retailer directly.

How do you charge a Segway PT?

A standard wall outlet charges a Segway PT’s batteries. To fully recharge the batteries from empty requires 8-10 hours. However, your PT may be plugged in to top off its charge at any time.

How does a Segway PT move? How does it balance?

Segway Troubleshooting Reset – The Segway PT senses the lean of the rider with the assistance of five micro-machined angular rate sensors and two accelerometers that sense the angle of the Segway PT with respect to gravity at 100 times per second. It balances the rider by applying forces to the ground in the direction of the lean. The Segway PT’s LeanSteer technology encourages riders to learn and move from Point A to B. It does so by using the sideways lean measurements of the rider, along with the roll angle of the platform, to generate acceleration. Gently move the handlebar and LeanSteer frame in the direction you want to travel and feel the Segway PT respond.

How far can a Segway PT go on a single charge?

On a single charge, the i2 can support up to 24 miles/38 km of travel, while the x2 can support a trip of up to 12 miles/19 km. Keep in mind that travel distances are dependent on payload, riding style and terrain. In addition, batteries will recharge when traveling downhills. You’ll be amazed at just how far the PT can take you.

How fast can the Segway PT travel?

Each Segway PT is equipped with two operational settings, ‘beginner’ or ‘turtle’ mode and ‘standard’ mode. The beginner setting is set to 6 mph/13 kph and the standard setting is set to travel up to 12.5 mph/20 kph. 12.5 mph is roughly equivalent to a 5-minute mile.

How is a Ninebot by Segway product assembled?

Please refer to the Instruction Manual for complete and detailed assembly instructions of your Ninebot by Segway product.

How long does it take for a Ninebot by Segway product to fully charge?

With the standard battery and charger, it takes approximately 2 to 4 hours to fully charge the Ninebot by Segway product.

How long does it take to learn how to ride a Ninebot by Segway product?

Generally, it takes 1-3 minutes to learn how to ride your Ninebot by Segway product, though the learning curve depends on the person and type of product. For some, it may take several days. For the Ninebot by Segway ONE E+ and ONE S2, the learning process will take longer. When you have purchased a Ninebot by Segway product, it’s important to carefully read the Product Manual and Instructions before riding. If you rent a Ninebot by Segway product, please read the Safety Notice and listen to the coach on the scene.

How much does a Segway PT cost?

Due to exchange rates, tariffs and other taxes, pricing may vary. It’s best to contact your local Authorized Segway retailer to discuss pricing.

How should I dispose of my old batteries from a Segway PT?

Segway and the Rechargeable Battery Recycling Corporation encourage you to help preserve our environment by returning your unwanted batteries to the nearest hazmat recycling collection point.

How to calibrate Ninebot by Segway ONE E+?

  1. Lift the vehicle above the ground and keep it horizontally or vertically still. Press the power button, the ambient lights will turn red and the vehicle will generate a sound that will last for a while.
  2. Immediately press and hold the power button until the sound stops and release the button.
  3. One second later, press and hold the power button again until a beep is heard. Then the ambient lights will darken from red to orange, which indicates that the vehicle has been calibrated.

If the Ninebot by Segway ONE E+ will not be used for a period of time, how often should it be charged?

Charge the Ninebot by Segway ONE E+ once every 3 months without removing the battery.

Is it legal to use a Segway PT in my country?

Regulations vary for every country. For regulatory inquiries, please contact your local retailer for more information.

Should I try to troubleshoot issues with my Segway PT before contacting my local dealer?

Segway Troubleshooting Reset – There are certain problems you can troubleshoot on your own before contacting your authorized dealer or distributor. Refer to your Manual for details.

What are the safety precautions to consider before riding a Ninebot by Segway product?

  1. Get to know and comply with local laws and regulations.
  2. Put on your safety gear, including helmet, knee pads, palm pads, and elbow pads, before driving.
  3. Make sure your battery has at least a 60% charge before riding to avoid loss of power while out and about.
  4. Make sure nothing is impairing your balance before riding. Please don’t ride after drinking.
  5. Watch where you’re riding. Be sure to avoid cracks, slopes of more than 20 degrees, holes with a depth of more than 3cm, or any other unsafe driving conditions.
  6. Pregnant women, patients with heart diseases and anyone who can’t walk up a flight of stairs without assistance should not ride. A Ninebot by Segway product is a one-person vehicle, two or more people should never be on the unit at the same time. Finally, children under the age of 14 should only ride a Ninebot by Segway product when accompanied by guardians.

What do I do when the small wrench icon and an exclamation mark show on the display screen and the alarm beeps?

This is a low battery alarm. Stop using the vehicle when the capacity reaches grid 2 or 3 under normal use and charge the battery as soon as possible. The alarm will stop when the battery is fully charged.

What is the charging duration when charging the Ninebot by Segway ONE S2 for the first time?

The new vehicle should be charged for 2-3 hours for the first charging. Check the indicator status of the charger. The indicator is red during the charging process and will turn green once the vehicle is fully charged.

What’s the difference between Ninebot by Segway products and electric bicycles?

A Ninebot by Segway product is a popular technological transportation tool and an alternative to walking. A Ninebot by Segway product can complete a 360° rotation and can maneuver in very small spaces, unlike an e-bike.

What’s the InfoKey™ controller?

The InfoKey controller is a key and dashboard for your unit. Each is uniquely programmed to start and lock a specific Segway PT. It also provides real-time information on battery life, speed, and system performance. In addition, it features a security system to discourage anyone from tampering with the unit should you need to leave it parked. The security function is intended for use when you are in the general area and able to respond to an alarm. [Segway Troubleshooting Reset]

When I connect the miniPRO to the Ninebot by Segway App, it shows error code 51.

Try using a different phone to connect with the unit. If it still shows the error code 51 then the battery needs to be replaced. If the error code 51 does not show with a different phone then it’s advised to download and install the Ninebot by Segway App again.

Where can I find my Segway PT’s serial number?

Stand behind the Segway PT and lift the back edge of the right floor mat to expose the barcode label. There will be a 12-digit number printed directly on the base of the unit. Be sure to write it down and store it in a safe place.

Why does my Ninebot by Segway E+ lean backward?

  1. If you ride too fast the vehicle will sound the alarm and will lean backward when decelerating.
  2. The vehicle has a speed limit set. Check if there’s a speed limit button on the display screen of the handle. If there is, press the speed limit button on the right side of the remote control to cancel it. Or lock the vehicle when it’s on to see the speed limit displayed on the screen and then you can press the left and right keys on the remote control to adjust the figure – the maximum speed is 20.
  3. The vehicle needs to be re-calibrated.
  4. The batteries are low.

Why is there some dust on my new Segway miniLITE? It seems someone rode it before.

Each unit is tested by our staff prior to shipping to make sure that the quality standards are met. Thus, some traces indicating prior use may appear on the footpad and wheel. It is not a quality issue; the mileage would be reset to zero after testing.

Why is there some dust on my new Segway miniPLUS? It seems someone rode it before.

Each unit is tested by our staff prior to shipping to make sure that the quality standards are met. Thus, some traces indicating prior use may appear on the footpad and wheel. It is not a quality issue; the mileage would be reset to zero after testing.

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